bCasino Privacy Policy

We take your privacy seriously, and this policy explains how we collect, use, store and protect your personal data when you register, log in and play at bCasino. bCasino is operated by Green Feather Online Limited, a company registered in Malta with Company Number C 80735, registered address Elite Business Centre, TREJQA TA' BOX BOX, MSIDA MSD 1840, Malta, and licensed by the Malta Gaming Authority under licence number MGA/B2C/445/2017, issued 16 January 2019. By registering for a b casino account and using our services, you consent to the practices described below.

Information We Collect

When you create a b casino account, we ask you to provide certain personal details so that we can verify your identity, process your transactions and comply with our regulatory obligations. Our online casino b operations require us to gather this information both at the point of b register and throughout your relationship with us.

• We collect your name, date of birth, address, email and phone number when you complete b register on our site
• We record identity documents and proof of address submitted for verification purposes, particularly on cumulative withdrawals of 2,000 EUR or equivalent
• We store payment details relevant to your chosen deposit and withdrawal methods, including card information and e-wallet identifiers
• We log your gaming activity, including bets placed on our b slots, live casino tables and other game types
• We track technical data such as your IP address, device type, browser and b app usage patterns
• We keep records of your communications with our customer support team via live chat and email
• We monitor your use of bonus codes, including any b casino bonus codes or b promo code entries you submit

How We Use Your Data

At bCasino, we use the information we collect for a number of legitimate purposes connected to operating a regulated online casino b platform. Our VIP program, gamification features and promotional offers, including any b no deposit bonus or b free spins campaign, rely on accurate account data to function correctly.

• We use your data to verify your identity, age and location, ensuring you meet our minimum age requirements and are not accessing bCasino from a restricted territory
• We process your b deposit and b withdrawal requests, including anti-money laundering checks required under Maltese law
• We personalise your experience, including tailored offers, VIP benefits and gamification rewards such as Coins, the Login Rewards Calendar and Bonus Crab tickets
• We communicate with you regarding account activity, promotional offers, b bonus codes and important changes to our terms
• We use aggregated data to improve our games, b login process and overall platform performance
• We detect and prevent fraud, including VPN or proxy circumvention and device spoofing attempts

Legal Basis for Processing

We process your personal data on several legal grounds recognised under applicable data protection law. Our b casino online operations are subject to Maltese law and the exclusive jurisdiction of the courts of Malta, and we process data accordingly.

• We process data where necessary to perform our contract with you, including operating your account and processing your bonus bcasino entitlements
• We process data to comply with our legal and regulatory obligations as an MGA-licensed operator
• We process data based on your consent, such as when you opt in to marketing communications
• We process data where we have a legitimate interest, including fraud prevention and improving our b online casino services

Sharing Your Information

We do not sell your personal data. However, we may share your information with certain third parties where necessary to operate bCasino effectively and lawfully.

• We share data with payment processors to complete your b deposit and b withdrawal transactions, including providers such as Visa, MasterCard, Skrill, Neteller and Trustly Pay
• We share data with identity verification providers to confirm your age and identity
• We share data with regulatory authorities, including the Malta Gaming Authority, where legally required
• We share data with our alternative dispute resolution partner, eCOGRA, where a complaint requires independent review
• We share data with service providers who support our platform, including hosting, analytics and customer support tools

Cookies and Tracking Technologies

We use cookies and similar technologies across our website and b app to enhance your experience, remember your preferences and analyse how you interact with our b online casino. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect your ability to use some features, including b login functionality.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, including compliance with our regulatory obligations under Maltese gaming law. Where your account becomes inactive, our standard inactivity and dormancy provisions apply, and we retain relevant records even after account closure where required by law, particularly regarding financial transactions and verification documents.

Data Security

We are committed to protecting your data through appropriate technical and organisational measures. We use encryption for sensitive information, restrict access to personal data on a need-to-know basis, and regularly review our security practices to guard against unauthorised access, loss or misuse of your information.

Your Rights

Depending on your jurisdiction, you may have a number of rights regarding your personal data. We aim to honour these rights promptly and transparently.

• You have the right to request access to the personal data we hold about you
• You have the right to request correction of inaccurate or incomplete data
• You have the right to request deletion of your data, subject to our legal and regulatory retention obligations
• You have the right to object to or restrict certain processing activities
• You have the right to withdraw consent for marketing communications at any time
• You have the right to lodge a complaint with a relevant supervisory authority

To exercise any of these rights, you can contact our data protection officer at dpo@greenfeatheronline.com. We will respond to your request within a reasonable timeframe in accordance with applicable law.

International Data Transfers

As we serve players across multiple regions, including our target market in New Zealand, your data may be transferred to and processed in countries outside your country of residence. Where we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in line with applicable data protection standards.

Restricted Jurisdictions and Age Verification

We do not permit registration from certain countries, including the United States of America, Israel, the United Kingdom, Jersey, Guernsey and the Isle of Man. We verify age and location as part of our onboarding process, and our minimum age requirement is 18, or 21 in Estonia, or the applicable age of majority in your country, whichever is greatest. We collect and process data necessary to confirm compliance with these restrictions, and accounts found to have circumvented location restrictions through VPNs, proxies or similar tools will be closed, with balances removed.

Contacting Us

If you have questions about this privacy policy, how we handle your data, or your rights as a data subject, our team is available to help. You can reach our customer support team via live chat, available 24/7, or by emailing support@bcasino.com. For matters specifically relating to data protection, please contact our dedicated data protection officer at dpo@greenfeatheronline.com.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements or other operational factors. We encourage you to review this page periodically. Continued use of bCasino following any changes constitutes your acceptance of the revised policy.